When it stops working.

Almost everything here is one permission, in one place, and Discord reports all of them the same way. Run /setup first: it checks the basics and lists any channel AVC has recently failed on. If that looks clean, find your symptom below.

Nothing happens when I join the creator channel

In rough order of how often it turns out to be each one:

  • AVC is paused. If the trial or subscription has ended, joining a creator channel posts a notice saying so instead of making a room. See AVC is paused on this server below.
  • AVC cannot create channels in that category. It needs Manage Channels on the category the creator channel sits in, not only on the channel itself.
  • An override on the category is taking that permission away. This is the one that looks like everything is fine, because the role page says otherwise. See the next section.
  • It is not actually a creator channel. Run /setup and check it is listed under creator channels. A voice channel AVC does not know about is just a voice channel.

"I could not create a channel from ..."

AVC needs Manage Channels on the creator channel or on the category it sits in. That is the whole requirement, and it is almost always the answer.

The reason it can look granted when it is not: a category or channel override beats a server-wide role. If AVC's role has Manage Channels at server level but the category has an override taking it away, the role page looks correct and the create still fails. Open the category, not the role, and check AVC there.

Manage Roles matters too, but for a different reason. With it, new rooms inherit the creator channel's permissions. Without it, AVC cannot set permissions at all and Discord simply syncs each new room to its category, which is usually fine but is not what you configured. /inheritpermissions changes which channel it copies from.

"I made a room but could not move anyone into it"

The room was created and then deleted again, because a room nobody can be moved into is worse than no room. AVC needs Move Members, either on its role or on the category the rooms are made in.

This is a different failure from the one above, with a different fix, even though Discord reports both identically.

"I cannot manage ... I have lost access to it"

Something is now hiding an existing room from AVC, usually an override added to the channel or its category after the room was made. AVC stops managing that channel rather than retrying forever, so it will not be renamed or cleaned up.

Grant its role View Channel, Connect, Manage Channels and Move Members on that channel or its category, and it picks up again on its own.

Where these messages go

AVC posts a summary in your server's system channel and mentions whoever last set it up, so nobody has to be watching for it. If it cannot post there, it sends a direct message instead, to that same person or to the server owner if they have left. If it cannot do that either, it falls back to a creator channel's own text chat, which everyone can see, so getting the first two working is worth a minute.

It repeats at most a handful of times and then stops, so a problem you have decided to live with does not nag forever. /setup always has the current list. /logging changes who gets mentioned, or turns the notices off entirely.

The room name is wrong or out of date

Discord rate-limits channel renames to roughly twice per ten minutes, so a name built from fast-moving tokens falls behind during a busy session. That is a Discord limit, not something AVC can work around. Put fast-changing parts in the voice status instead, which updates far more often. The name templates page covers both.

The game name is missing or wrong

  • The member has activity sharing turned off. In Discord, under Settings, Activity Privacy, there is a switch for sharing detected activities. With it off, nobody can see what that person is playing, including AVC. There is nothing that can be done from the server side, and it is by far the most common cause.
  • Discord has not detected the game. If it does not show under their name in the member list, AVC cannot see it either.
  • Another game is more popular. The room shows whichever game the most people are playing, so one person on something else will not appear. Only a tie shows both, and a three-way tie falls back to your "no game" label, which /setup can change.
  • The name is right but ugly. /alias gives a long official game title a shorter one.

Self-hosting? The Presence privileged intent has to be on in your own Discord application, or every game token stays empty.

AVC is paused on this server

The trial or subscription ended. No new rooms get made, and most commands reply with a reactivation link instead of acting. /setup, /logging, /ping and /invite keep working, so you can still see your plan and fix your settings while paused.

Nothing is lost. Your creator channels, templates, aliases and settings are all still there, and reactivating switches everything back on exactly as it was. Rooms AVC already made still get tidied up when they empty, so a paused server does not fill with abandoned channels.

I subscribed and it is still paused

It should switch over within a minute or so of checkout. Give it that long, then run /setup to see what AVC thinks your plan is. If it still says paused, that is a real bug rather than a delay, and we would like to hear about it.

AVC does not reply, or is not in the member list

Both usually mean the same thing: AVC cannot see the channel you are in. Check View Channel in all three places Discord applies permissions, which are the server, the category, and the channel itself. Hiding a channel from @everyone hides it from bots too, unless their role is granted it back.

None of this helped

The support server is where development actually happens and we are quick to answer. Bring your server id, what you ran or joined, and the exact message AVC gave you, and it is usually a one-reply fix.